Privacy Policy

Last updated: 27-01-2026

1. Who we are

Kazinga Tours Ltd. is a travel company operating in Uganda.

Company name: Kazinga Tours

Contact email: info@kazingatours.com

Website: www.kazingatours.com

We are responsible for processing personal data as described in this privacy policy.

2. What personal data we collect

We only collect personal data that is necessary for providing our services.

Depending on how you use our website, we may collect:

Name

Email address

Country of residence

Preferred travel dates

Information you voluntarily submit via inquiry or contact forms

Technical data such as IP address, browser type, and device information

We do not collect sensitive personal data when you use our website

3. How we collect data

Your data is collected when you:

Fill in a contact or travel inquiry form (via Gravity Forms)

Sign up for our newsletter

Use our website (via cookies and analytics tools)

4. Why we process your data

We process personal data for the following purposes:

Responding to travel inquiries

Preparing travel proposals and itineraries

When booking with use we do collect your passport details as it is needed to purchase gorilla permits and chimp permits

Communicating with you by email

Sending newsletters (only if you have given explicit consent)

Improving our website and services

Measuring website performance and conversions

We only process personal data when we have a valid legal basis, such as consent or legitimate interest.

Passport Details: When booking a tour with us, we collect passport details required to secure gorilla, chimpanzee, other national park permits and flights

We do not require or store a copy of your passport unless strictly necessary by law.

The information is processed solely for the purpose of purchasing permits and fulfilling the travel agreement.

Passport data is shared only with the relevant authorities and trusted partners involved in arranging these permits.

We retain this data only as long as necessary and apply appropriate security measures to protect personal information.

5. Newsletter and email communication

If you subscribe to our newsletter, your email address is stored and processed via Mailchimp (or another program).

You can unsubscribe at any time using the link included in every newsletter email.

6. Sharing personal data with third parties

We only share personal data with third parties when this is strictly necessary.

This may include:

Local guides, lodges, (wildlife) authorities, Airlines or travel partners in destination countries

Only after a booking has been confirmed

Only information required to deliver the agreed travel services

We do not sell your data to third parties

As our travel services take place in East Africa, many of our trusted partners and suppliers are located outside the European Union.

When personal data is transferred outside the EU, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws. This includes contractual agreements and appropriate technical and organisational security measures to protect your personal information.

For the purpose of securing national park permits, passport details may be shared with official authorities, such as the Uganda Wildlife Authority. These authorities act as independent data controllers and are responsible for handling personal data in accordance with their applicable laws and regulations. Kazinga Tours is not responsible for the data processing practices of such authorities.

7. Cookies

Our website uses cookies.

We distinguish between:

Necessary cookies – required for the website to function properly

Analytical cookies – used to measure website usage (Google Analytics)

Marketing cookies – used for advertising and conversion tracking (Google Ads)

Cookies are placed only after your consent, except for necessary cookies.

Cookie consent is managed via the GDPR Cookies WordPress plugin. You can change or withdraw your consent at any time via the cookie banner.

8. Analytics and tracking

We use:

Google Analytics (GA4) to analyze website usage

Google Ads conversion tracking to measure advertising effectiveness

Data is anonymized as much as possible and processed according to Google’s data protection terms.

9. Data storage and security

Your data is stored securely on servers provided by SiteGround .

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

10. How long we keep your data

We do not retain personal data longer than necessary.

Inquiry data is kept only as long as needed for communication and follow-up

Newsletter data is stored until you unsubscribe

Analytics data is retained according to standard retention periods

11. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with a supervisory authority

You can exercise these rights by contacting us at info@kazingatours.com .

12. Changes to this privacy policy

We may update this privacy policy from time to time. The most recent version will always be available on our website.

13. Contact

If you have questions about this privacy policy or how we handle your data, please contact us at: